Kelli installed my screens two years ago. I was extremely impressed then with her and her skills. I have enjoyed using them since then. This past summer a particularly windy day skewed my screen so it just didnt retract properly. I ran into Kelli at the Fall Home Show, asked her how I could fix it. She was here at my house within 24 hours and fixed it good as new. Wow a one of a kind customer service experience!!
18:59 13 Aug 19
Kelly repaired 2 retractable screens that were 8 years old .We thought we would have to replace both doors, kelly is very professional and on schedule . She explained everything and quoted the price before starting ....great price and a very efficient job. You won’t regrette calling “ The Screen Queen”!
00:38 18 Jul 19
Kelly was on time, explained all of the options, measured carefully, did all the prep work at her truck, installed the door quickly and efficiently, and did a perfect clean-up. Her price was as quoted. It was a pleasure to work with her and have her in our home. Would highly recommend.
19:29 05 Jul 19
Amazing service and quality. Kelli was prompt, professional, and fast! I have a door with a side light that doesn't match up totally with the opposing frame. Most screens from the big box hardware stores require that the side light side be built out to match the opposing door frame side. Not the case with the Mirage Screen. It looks and works great!
13:06 29 May 19
Screen Queen were extremely quick to respond to all inquiries, booking appointments was no fuss they even had night time availability which was amazingly helpful!! Their product is impeccable, smooth system that function very easily. I recommend Screen Queen to everyone and we will use them again in the future.
22:58 15 May 19
Fantastic service and end result. Very Impressed with Kelli and her work!
13:19 10 May 19
Kelly was wonderful and I love the screen door. She came to install very quickly and she and the company have been a pleasure to deal with. I would gladly recommend her.
02:20 08 May 19
Perfect. Quick response, on time delivery, quick and accurate installation, great price... doesn't get any better!! Thank you Kelly.
21:16 04 Apr 19
Kelli was fantastic as well as her co-worker Antonio. She was very professional and answered my emails right away and had my screen installed within days of my order on Costco.ca. She was very diligent about the quality of the install, and making sure it worked smoothly. She also explained my warranty, and how I could contact her if I needed any help at all. A total pleasure to do business with, and the screen door is fantastic!
03:19 04 Apr 19
Well we finally made the decision to purchase and have a retractable screen door installed. Kelli was across the street doing an installation and I got her card. I did my due diligence and decided to buy from the Screen Queen.Totally professional during the sales process and even more professional during the install. Kelli did a great job and we are very pleased with this product and the installation. Our expectations were exceeded which is a beautiful thing!! Thanks Kelli!
03:27 26 Mar 19
Kelli was a pleasure to do business with! She was professional, the installation was quick and she so politely called to inform me when running 5 minutes behind schedule. Excellent Service Screen Queen!
Stan The Man Installation & Repair Services
16:33 09 Nov 18
14:39 24 Oct 18
Kelly is an extremely hard working, kind, genuine person and her product rocks.
02:27 24 Sep 18
18:35 25 Apr 18
Very happy with Screen Queen....Kelli was very personable and professional....she was on time and she charged us exactly what she quoted....our new screens work perfectly...highly recommended!!!
16:58 19 Apr 18
I had a great experience with Kelli, she is super professional, knowledgeable, and knows what she’s doing! I had a door installed on my condo balcony a few years ago and it’s still in perfect working order. Highly recommend!
19:53 16 Jul 17
Kudos to the Screen Queen (Kelli) - Mirage.I highly recommend her for her professionalism, reliability and excellent customer service. I was a previous Wizard Screens customer and was unimpressed with the service.
17:11 28 Apr 17
Kelly was amazing! Looks and functions great! Thanks for your work!
02:38 25 Mar 17
Quick. Professional. And was very patient with my dog and kids watching her every move. Highly recommend. Thank you.
18:13 20 Sep 16
Dealing with Kelly was awesome - installation was quick and easy done the same week! Very personable and probably the nicest installer I've met